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Monday, October 23, 2017

Why Can’t My Kid Ever Seem to Get the Medical Help She Needs??

My poor daughter has been constant PAIN.

After SEVEN MONTHS of suffering and mom fighting for her, she finally had an MRI last week. The results? HER BACK IS BROKEN.  Literally.  She has a fractured spine.

I am so flippin fed up with the horrid medical system. SEVEN MONTHS.  I asked for an MRI way back in April. Our family physician was worthless... she literally told Sophia that “everyone has back pain” and that she would have it the rest of her life and told her to take ibuprofen.

When she didn’t get better after 3 months and several weeks of PT the dr finally ordered another x-ray, which was “negative” and recommended she see a specialist.  But no one would see her except for Rady Children’s Orthopedics (who I already hate due to her mismanaged broken ankle of 2 -1/2 years ago). When we finally got an appointment do you think we saw a dr.? NOPE.  A PA took a full spine X-ray, which shows a crooked spine—🙄. PT was ordered but i fought their stupid internal referral system (my insurance does not require preauthorization for PT) for FIVE WEEKS. She finally got an evaluation for PT on the first day of school. 😡
When her pain got so bad one day that she was limping and called to be picked up from school early I took her to Children’s Urgent Care where the dr advised us to go their ER where she wouldn’t have to wait, but just get an x-ray, and he would call ahead.  Well that didn’t happen. We waited 2 hours for an ER Dr to say he couldn’t do anything for her and didn’t want to expose her to any radiation. He said she needs to see Ortho and I told him I had been calling to get her an appointment but they didn’t have any appointments available.   I still have to pay for both the Urgent Care and the ER bills....

I finally got her in to the real Ortho and he advised us to quit PT because it wasn’t helping, and agreed that an MRI was in order, and as soon as the MRI was authorized they would call us to schedule.  Two weeks later I called to inquire.... of course it had been authorized, but no one bothered to call.

Once the MRI was complete, the hospital told us we would get a call in 2-3 days with the result.  HAHA. You guessed it. I called after 5 days and was told the results were in but there was no one there who could give me the report.  I finally got a call from a nurse today. I asked for a copy of the MRI report and a note for school and she told me she couldn’t do that. I’ll have to try to figure out how to obtain those online with MyChart—which i know from experience is not updated in a timely fashion.

Treatment will be 3 months in a back brace with PT (because that worked so well the first two times) and no physical activity at all. They are supposed to call me back when they have a brace for her... but we are getting on a plane to Atlanta Wednesday. Do you think we’ll have it before we go? I have little faith....